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LIBERTY LINES TRANSIT MOBILE APP PRIVACY POLICY
Last Revised: August 3, 2023
Overview
This Liberty Lines Transit Privacy Policy (“Policy”) is designed to help you understand the types of
personal information we at Liberty Lines Transit, Inc. (“Liberty Lines”, “us”, “we”, or “our”) collect, how
we use it, how and when it may be shared, and the rights and choices you have with respect to your
personal information. It also explains how we communicate with you and how you can make requests
or submit inquiries to use about your personal information.
By accessing, visiting, or using our Services, you acknowledge this Policy, and agree to our Terms of
Use (collectively, the “Terms”). If you are not comfortable with any part of this Policy or do not agree with
the Terms, please immediately discontinue access or use of our Services.
Updates to This Privacy Policy. We may provide additional “just-in-time” disclosures or additional
information about our personal information collection, use and sharing practices. These notices may
supplement this Policy, clarify our privacy practices in the circumstances described, or provide you
with additional choices about how we process your personal information. Also, we may make changes
to this Policy from time to time. We will notify you of any material changes to this Policy and will update
the Last Revised date at the beginning of this Policy. We encourage you to look for updates and
changes to this Policy when you access our Services.
CONTENTS
1. Applicability and Scope
2. Personal Information We Collect
3. How We Use Your Information
4. How We Disclose Your Information
5. Cookies and Other Tracking Technologies
6. How We Protect Your Information
7. Retention of Your Information
8. Your Choices
9. Children’s Information
10. Contact Us
1. Applicability and Scope
This Policy applies to all personal information that we collect as part of any written or electronic
communications online, such as when you interact with our websites located at
https://libertylines.com/, and any other websites, pages, features or content that we own or operate
(collectively, the “Site(s)”); use our mobile application branded as Liberty Lines Transit (the “App”); or
interact with other products or services that direct you to this Privacy Policy (collectively, the
“Service(s)”).
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2. Personal Information We Collect
Liberty Lines collects certain personal information about you and your use of our Services. The
personal information that we collect depends on your interactions with us, and the choices you make.
The definition of personal information depends on the applicable law based on your physical
residence when we collect your personal information. Only the definition that applies to your physical
residence will apply to you under this Policy.
Information You Voluntarily Provide to Us. We, or service providers that assist us in providing,
maintaining, and operating our Services, may collect the following types of personal information from
you:
Customer Service. When you engage with our support team, we may collect records, copies
of your correspondence (including email addresses), chat history, and any additional
information you choose to share with us.
Web Forms. We may collect your name, email, phone number, home address, and postal code
when you would like to get in touch with us with comments, questions, or suggestions.
Personal information that you provide by email or web forms will be used only for such
purposes as are described at the point of collection (for example on a web form), such as to
send information to you or respond to your questions or comments. If you provide contact
information, we may contact you to clarify your comment or question, or to learn about your
level of interest in, or satisfaction with our services.
Information We Automatically Collect. To the extent permitted under the applicable law, we may
collect certain types of information automatically, such as whenever you interact with the Sites or use
the Services. We may collect the following types of information automatically from you:
Usage Data. When you browse our Sites, we automatically collect log data such as your web
request, Internet Protocol (“IP”) address, browser type, domain names, referring and exit
pages and URLs, pages viewed and the order of these page views, the date and time you
access our servers, and other diagnostic data.
Device Information. When you use your desktop or mobile devices to access our Services,
we may be able to identify your device’s unique device identifier, MAC address, operating
system, and your mobile device’s advertising ID.
Location Information. When you use our Services, we may collect your physical location and
geographic regions of your device from your Wi-Fi, Bluetooth and other device settings in
order to provide you Maps and Transit Routes. For example, your IP address may indicate
your general geographic region. You may choose not to share your location details with us by
adjusting your mobile or desktop device’s location services settings. For instructions on
changing the relevant settings, please contact your service provider or device manufacturer.
3. How We Use Your Information
We use your personal information as described in this Policy for business and commercial purposes,
or as disclosed to you prior to such processing taking place. We may process your personal
information:
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(a) To Provide Our Services. We will use your personal information to provide information or
perform Services that you request, including managing your request as a registered user to
our Services.
(b) To Provide You with Service-Related Communications. We will send you administrative
or account-related information to keep you updated about your account and the Services.
Such communications may include information about Policy updates, security updates, tips
or other relevant transaction-related information. Service-related communications are not
promotional in nature. You are not able to unsubscribe from such communications,
otherwise you may miss important developments relating to your account or the Services.
(c) To Maintain Legal and Regulatory Compliance. Our Services are subject to certain laws
and regulations which may require us to process your personal information. For example,
we process your personal information to fulfill our business obligations, ensure compliance
with industry regulator’s standard and policies, to manage risk as required under applicable
laws and regulations, or to respond to requests by judicial process or governmental agency.
(d) To Enforce Compliance with Our Terms, Agreements and Policies. When you access or
use our Services, you are bound to our Terms. We may process your personal information
for compliance purposes, such as carrying out our obligations and enforcing our Terms or
other legal rights, including those arising from any contracts entered into between you and
us, including for billing and collection.
(e) To Detect and Prevent Fraud and Security Risks. We may process your personal
information to help monitor, prevent and detect fraud and abusive use of our Service,
monitor and verify your identity so that unauthorized users do not gain access to your
information, enhance system security, and combat spam, malware, malicious activities or
other security risks.
(f) To Provide Customer Support or Respond to You. We collect any information that you
provide to us when you contact us. Without your personal information, we cannot respond
to you or ensure your continued use and satisfaction of the Services.
(g) To Provide Marketing Communication. We may collect your email address, phone
number or other electronic addresses that you voluntarily provide to us when you subscribe
to our marketing communications. We will occasionally send you information on products,
services and promotions. When you no longer wish to receive these marketing messages
from us, you can opt out at any time by unsubscribing or following the instructions
contained within such messages, or emailing us at transit@libertylines.com.
(h) To Research and Develop of Our Services. We may process your personal information and
derive analytical and statistical data to better understand the way you use and interact with
our Services. For instance, analyzing where, on which types of devices and how our Site is
used, how many visitors we receive, and where they click on the Site may help us improve
our existing Services and to build new Services. Please see our Cookies and Other Similar
Tracking Technologies section for more information.
(i) To Personalize Your Experience. We may process your information to personalize your
experience. By personalization, we enable you to more easily interact with our Services
across platforms and devices.
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(j) To Facilitate Corporate Acquisitions, Mergers and Transactions. We may process any
information regarding your account and your use of our Services as is necessary in the
context of corporate acquisitions, mergers or other corporate transactions.
(k) With Your Consent. For any other purpose disclosed to you prior to you providing us your
personal information or which is reasonably necessary to provide the services or other
related services requested, with your permission or upon your direction.
4. How We Disclose Your Personal Information
We share your personal information as needed to fulfill the purposes described in this Policy and as
permitted by applicable law. We may disclose your personal information as described below.
(a) With Our Service Providers. We may share your personal information with third-party
service providers acting on our behalf to help us operate our Services. Service providers and
vendors provide us with support services such as credit card processing, website hosting,
community and feedback management, analytics services, surveys and research services, and
network maintenance. These third parties can only use your information in accordance with
our written instructions and must comply with the information security protections we have
put in place.
(b) Within Our Corporate Organization. We may share your personal information within our
organization, to provide you with the Services and take actions based on your request, such
as our parent company, subsidiaries, and corporate affiliates, joint venturers, or other
companies under common control with us. We may permit these entities to use your
information for their own marketing purposes.
(c) During Business Transaction or Other Asset Transfers. We may disclose and transfer
information about you to buyers, service providers, advisors, potential transactional partners
or other third parties in connection with the advisors, potential transactional partners or other
third parties of a corporate transaction in which we are acquired by or merged with another
company, or we sell, liquidate, or transfer all or a portion of our business or assets. By engaging
with us or using our Services, you understand and agree to our assignment or transfer of rights to
your personal information.
(d) For Legal Compliance & Safety. We may access, preserve, and disclose information about
you if we believe doing so is required or appropriate to (a) comply with law enforcement
requests and legal processes, such as a court order or subpoena; (b) comply with requests
from auditors, examiners or other regulators; (c) exercise, establish or defend our legal rights;
or (d) protect your, our, or others’ rights, property or safety.
(e) With Our Business Partners. Subject to applicable law, we may share your personal
information with our business partners, such as with data escrow providers, for permitted
marketing purposes, or for co-sponsored events based on your voluntary participation.
(f) With Your Consent. We may share your personal information with other companies if you
give us permission or direct us to share your information, such as listing your personal
information in the WHOIS registry. If we are required to publish your personal information by
the policies of a given registry, for instance: .us, .fans, .nyc, and .am, we will make it clear at
the point of purchase.
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5. Cookies and Similar Tracking Technologies
We, and third parties on our behalf, use cookies and similar tracking technologies (collectively,
“Tracking Technologies”) to collect personal information automatically as you interact with our
Services, to help us customize your experience and better manage content on our Sites, including to:
Analyze our web traffic using an analytics package
Identify whether you already visited our careers websites
Store information about your preferences (e.g., cookie consent)
To recognize when you return to our Services.
Cookies. When you visit our careers websites, we (or third-party data or ad networks we work with)
may send one or more “cookies” to your computer or other devices. Cookies are alphanumeric
identifiers stored on your computer through your web browser and are used by most websites to help
personalize your web experience. Some cookies may facilitate additional site features for enhanced
performance and functionality such as remembering preferences, analyzing usage for site
optimization, allowing third parties to provide social sharing tools, and serving images or videos from
third-party websites. Some features on our careers websites will not function if you do not allow
cookies.
Managing Cookies. You have the right to decide whether to accept cookies. If you do not want us to
deploy cookies in your browser, you may exercise your preference by modifying your web browser
setting to either (1) refuse some or all cookies or (2) notify you and ask for your permission when a
website tries to set a cookie. If you want to learn the correct way to modify your browser settings,
please use the “Help,” “Tools” or “Edit” menu in your browser or review the instructions provided by
the following browsers: Internet Explorer, Google Chrome, Mozilla Firefox, Safari Desktop, Safari
Mobile; and Android browser. If you choose to disable cookies in your browser, you can still use our
careers websites, although your ability to use some of the features may be affected. If you want to
exercise your rights regarding personal information collected via cookies and similar tracking
technologies, please see “Your Privacy Choices and Rights” section below.
Analytics. We may use third-party service providers to monitor and analyze the use of our career
website, such as Google Analytics. Google Analytics is a web analytics service offered by Google LLC
(“Google”) that tracks and reports website traffic. For more information on the privacy practices of
Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en.
Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from
being collected and used by Google Analytics, available at: https://tools.google.com/dlpage/gaoptout.
Managing Interest-Based Advertising. We and our third-party service providers may use interest
advertising technologies when you interact with our Services. Many advertising companies that collect
information for interest-based advertising are members of the Digital Advertising Alliance (DAA) or
the Network Advertising Initiative (NAI), both of which maintain websites where people can opt-out of
interest-based advertising from their members. To opt-out of website interest-based advertising
provided by each organization’s respective participating companies, visit the DAA’s opt-out portal
available at http://optout.aboutads.info/ , or visit the NAI’s opt-out portal available
at http://optout.networkadvertising.org/?c=1. If you reside in European Economic Area, Switzerland,
or the United Kingdom, you may opt-out of online behavioral advertising served by the European
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Interactive Digital Advertising Alliance’s participating member organizations by visiting
youronlinechoices.eu.
6. How We Protect Your Information
We follow generally accepted standards to protect the personal information submitted to us, both
during transmission and once it is received. We maintain our Services and all associated information
with technical, administrative, and physical safeguards to protect against the loss, unauthorized
access, destruction, misuse, modification and improper disclosure of your personal information.
Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. We
cannot guarantee the security of our databases or the databases of the third parties with which we
may share such information, nor can we guarantee that the information you supply will not be
intercepted while being transmitted over the internet. If you feel that the security of any account you
might have with us has been compromised, you should contact us immediately at
transit@libertylines.com.
7. Retention of Your Personal Information
We will retain your information for as long as your account is active, as needed to provide you Services
or for other purposes stated in this Policy. We will cease to retain your personal information or remove
the means by which the personal information can be associated with you as soon as it is reasonable
to assume that such retention no longer serves the purpose for which the personal information was
collected and is no longer necessary for legal or business purposes. If you wish to cancel your account
or request that we no longer use your information to provide you services, please contact us at
transit@libertylines.com. Please note that, we may still retain and use your information as necessary
to comply with our legal obligations, resolve disputes, and enforce our agreements.
8. Your Choices
We offer you certain choices about how we communicate with you and what information we collect
from you. To update your preferences, limit the communications you receive from us, or submit a
request to correct or update your personal information that we have collected or has been previously
provided to us, please contact us at via the method stated in the Contact Us section below. In your
request, please make clear what personal information you would like to have corrected or updated.
We may seek to verify your identity when we receive your request to ensure the security of your
personal information.
Marketing Communications. When you no longer wish to receive these marketing emails or text
messages from us, you can unsubscribe at any time by unsubscribing or following the instructions
contained within such messages, or emailing us at transit@libertylines.com.
9. Children’s Information
Our Services are not directed to, and we do not knowingly collect personal information from, children
under the age of 18. If we become aware that a child under 13 has provided us with personal
information, we will terminate the user’s access to our Service and take steps to delete such
information from our filesystems, unless we have a legal obligation to keep it.
10. Contact Us
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We welcome your questions, comments and concerns about privacy. Any questions, complaints, or
claims regarding our Services should be directed to the online contact us form located here.
Alternatively, you may reach out to us by phone at (914) 969-6900, by fax at (914) 376-6440, or by
email to transit@libertylines.com.
